Shipping and returns
Shipping your package
Packages are generally shipped within 2 days of receipt of payment. They are shipped via PostNord to the address specified by the customer.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected. Particular attention is paid to the preparation, packaging and closing of your packages in order to minimize the risk of damage or breakage as much as possible.
However, in the event that an item is damaged, we thank you for contacting us by email at the following address: email@example.com
In the event of delivery of a package that is clearly and visibly damaged, incomplete or containing damaged items, it is the customer's responsibility to refuse it in order to benefit from the guarantee offered by the carrier.
Regarding food products, returns are refused.